Are turnaround times guaranteed?

Goods are usually dispatched in the time stated however, sometimes, due to circumstances beyond our control such as a critical machine breakdown or production issues caused by quality issues on particularly difficult jobs delays can happen. In this instance, we would always contact you to discuss possible options.
Once the job has left our premises we have no control over the delivery so will not be held responsible for orders not arriving on time.
Please be aware that any deadline assumes we have ‘approved’ artwork by the time stated. If you request a proof copy and don’t approve it by the latest time stated, it will affect the final deadline.